Privacy Policy

1. Return and Exchange Conditions:
 Time limit: Within [7] days after receiving the goods.
 Status: Unused and in original packaging in good condition.
 Proof: Order number or receipt.
 Exceptions: Customized products, discounted items, etc. are not eligible for return or exchange.
2. Reasons for Return and Exchange:
 Damaged or defective goods.
 Received the wrong goods.
 Mismatch between the goods and the description.
 Changed one's mind (conditions: brand new, with original packaging in good condition).
3. Return and Exchange Process:
Contact customer service: (kunooz667@gmail.com) or (+971506752980)
Office: G01-646, KUS BUSINESS CENTER, Investment Park First, Dubai, UAE

 Return shipping fee: We cover the shipping fee for product issues; you bear the shipping fee for changing your mind.
 Inspection: Inspect the returned goods after receiving them.
4. Refund:
 Return by the original route.
 Processing time: [7] working days.
 Deduction: No deduction.
o The original shipping fee will not be refunded (except for product issues).
o A [percentage]% handling fee may be charged for changing your mind.
 Partial refund: The goods do not fully meet the conditions.
5. Exchange:
 Limited to product issues.
 Contact customer service for handling.
 Difference in price: Return more and compensate less.
6. Damage or Defect:
 Report and provide photos within [3] days.
 Replacement or full refund.
7. Contact Information: kunooz667@gmail.com
+971506752980
Office: G01-646, KUS BUSINESS CENTER, Investment Park First, Dubai, UAE
Note: We reserve the right to modify this policy.

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 

To learn more about this, check out our article “Creating a Privacy Policy”.